Privacy + Terms

Shipping

NOTE: Currently, we only ship within the U.S. We apologize to our friends around the globe!

We offer a few different shipping options to our customers, including free shipping when purchasing over $50 of products. We utilize USPS for our shipping needs and will process, pack, and ship your order within 1-3 business days. Depending on the type of shipping selected upon checkout, you should receive your items no later than 8 business days — with the slowest shipping at the busiest time of year, for example.

USPS First Class shipping is for product selections under 16 oz. It is the slower of our shipping options (typically 3-5 business days), but it is the cheapest. This option will not show as available for carts with product weights over 16 oz. total (including packaging.)

USPS Priority Flat Rate shipping is available for all purchase amounts and weights. This is the faster of our shipping options (2 business days.) This is also the default shipping option for orders weighing more than 16 oz total (including packaging.) It will include a tracking number which will be emailed to you when your order is processed and shipped.

COLUMBUS NEIGHBORS: We are happy to offer free local pickup, if you’d like to save on shipping! Please email us to receive a special coupon code to unlock the free local pickup option and schedule your pickup time.

Please contact us at freshasoap <at> gmail <dot> com with questions!

Sales Tax

Ohio Sales Tax is determined by our business address (point of origin, zip code 43201) and applied to all orders shipped to addresses in Ohio. Additionally, the State of Ohio considers shipping as taxable. Sales tax will be determined based on your products and chosen shipping option. It will be displayed upon checkout.

For out of state customers, you are responsible for determining your sales and use tax rate and paying it independently.

Product Reviews

As a growing business, we rely on your honest feedback to make the most awesome bath stuff we can. Upon completion of your order, you may be asked to review your experience. If ever you want to opt out, please let us know! (We hate Spam, too. It’s the worst. We don’t want to be “that guy”!)

Privacy Policy

Your privacy is important to us. It is Fresha Soap LLC’s policy to respect your privacy regarding any information we may collect from you across our website, https://www.freshasoap.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 26 August 2019.

Terms of Service

1. Terms

By accessing the website at https://www.freshasoap.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Fresha Soap LLC’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Fresha Soap LLC’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Fresha Soap LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Fresha Soap LLC’s website are provided on an ‘as is’ basis. Fresha Soap LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Fresha Soap LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Fresha Soap LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Fresha Soap LLC’s website, even if Fresha Soap LLC or a Fresha Soap LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Fresha Soap LLC’s website could include technical, typographical, or photographic errors. Fresha Soap LLC does not warrant that any of the materials on its website are accurate, complete or current. Fresha Soap LLC may make changes to the materials contained on its website at any time without notice. However Fresha Soap LLC does not make any commitment to update the materials.

6. Links

Fresha Soap LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Fresha Soap LLC of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Fresha Soap LLC may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Ohio and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at mike@freshasoap.com or by mail at Fresha Soap LLC.